![]() ![]() At this time we have no reason to believe that any other Kayako system or customer has been affected and we will continue to monitor the situation. Even so, we have taken the precautionary measure of auditing our systems. ![]() Thirdly, if you are a Huawei mobile phone user and using HarmonyOS, you can get the Viber program below. As Viber said in their statement, this looks to be an isolated compromise of an individual's account. Download Viber for iPhone/iPad from App Store > The above link will redirect you to open your Apple Store. We have an official statement from Kayako, " The security of our customers' helpdesks and data is our highest priority. Download Viber Messenger: Chats & Calls and enjoy it on your iPhone, iPad, and iPod touch. Viber's helpdesk () is using Kayako's customer service software, used by more than 30,000 organizations, which was defaced last week by Syrian Electronic Army. Last week, SEA was able to access the Popular messaging app Tango's website and also a World's biggest phone Directory - ' Truecaller' server, because they were using an outdated version of WordPress. Viber later responded after a previous attack that one of its employee's fell victim to a phishing attach and attackers could gain access to a customer support panel and support administration system, insisting that no sensitive user data was exposed. ![]()
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